New IS Services

HelpDesk Online is DART Information Systems' newly developed automated "Service Request" submission application. This system was designed to offer a timely and efficient means for DART employees to request services from IS Staff, as well as providing users with several "self-help" opportunities with regards to questions relating to DART In-house Training, IS Resources and Services, and available DART application documentation.

HelpDesk Online takes full advantages of the resources available on the Internet. Although the is system is an Intranet application (meaning available only to DART employees), various links are available to sites providing information relating to the software currently in use at DART: Lotus SmartSuite97, Crystal Reports, GroupWise, etc.

Photo Library

Here are some DART photographs that can be used on web pages and the like. To save the image to your hard drive, right click (on the PC) or click and hold (on the Mac) and a popup will give you the option of "Save Image As...". This clip-photo library will grow as more images are scanned in.

AGENCY includes the Library of on-line documentation and forms, policies and procedures, fact-sheets about DART, information about the Board of Directors and an agency-wide calendar.

EMPLOYEES will find links to helpful information about standards and practices, benefits, work safety, and current bulletins.

CUSTOMERS focuses on our performance measurements and indicators.

STAKEHOLDERS contains links to information, announcements, and events in our stakeholder cities.